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E-commerce / SaaS

Auto-answer 70% of support tickets

When customers ask about returns, sizing, or shipping — AI replies in 5 seconds. Your agents focus on complex cases.

What support teams struggle with

  • 70% mechanical questions soak up 90% of agent time
  • Nights and weekends — nobody home, customers leave
  • Onboarding new agents takes weeks; wrong answers hurt brand
  • Headcount scales linearly with volume — not sustainable

How GhostAI fixes this

  1. 1. Import your KB
    Product docs / return policies / FAQ / past tickets — one click
  2. 2. Build the bot
    Set tone, topic boundaries, escalation logic to humans
  3. 3. Embed on site
    Drop a <script> tag — floating button appears on your store
  4. 4. Iterate weekly
    Review chat logs, add missing topics to KB
70%
Auto-answered
< 5s
Night response
40-60%
Headcount saved

5 minutes to your AI assistant

No credit card. No technical skills. From ¥39/mo. 7-day money-back guarantee.

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